I don’t know about regular contact but they get money when you use their link to buy via gog.

https://heroicgameslauncher.com/donate

Use our link when making purchases on GOG and support the project. Cool right?

Perhaps that is why the client is so good.

While Heroic is great and I love it, I would be nice to have official support from GOG.

Perhaps because everyone always says gaming ≈ pop_OS and because of the extra Nvidia GPU drivers. ETA: I think someone in some video said it?

pop_OS is downstream Ubuntu so it should be the same experience, but I have never tried it on a touchscreen device. System76 are working on a major update (currently in alpha last I checked) and I do not know if they will remain downstream Ubuntu or do their own.

I used Ubuntu until bad because reasons. Tried multiple distros but no other DE felt quite as good until I tried pop_OS!. It is supposed to be some gaming oriented OS based on Ubuntu but I love it because of the great window management they have.