I see this often as well. I usually put in holds on several things at a time. I often find that the had is passed to me much quicker than the estimated time when queues are long like this. I suspect people are in line for several things and just pass along when it becomes available and they’re reading something else. I similarly will pass on holds when the become available and I am reading something else.

Tldr, I recommend putting in the hold anyway, and seeing what happens. But put in holds on lots of options for best results.

Wait, is it real?